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July 29, 2014

Custom Communications spins off music biz

A 46-year-old Rochester business is spinning off its audio and music business.

Custom Communications Inc., founded by Leigh J. Johnson in his basement in 1968, started in the background or "elevator" music business by providing sound systems and music for stores, restaurants and offices. He soon added security systems to Custom's offerings and that grew to be a major business driver for Johnson's firm. However, sound systems and background music remain an important part of the business.

L-SS8pdq1On Friday, the audio and security components will each follow their own paths under the Custom Communications' umbrella.

Sound and Media Solutions will open its own office in Suite 109 at 3003 43rd St. N.W. under the leadership of Nikki Johnson, Leigh Johnson's daughter. Meanwhile, Custom Alarm will continue to operate at the company's headquarters' at 1661 Greenview Dr. S.W. Melissa Brinkman, Leigh Johnson's other daughter, took over as CEO of Custom Alarm after he retired and began serving as chairman of company's board of directors.

"I'm real excited about it. I think this will better serve our customers," said SMS Managing Director Nikki Johnson. "The sound business is just a different type of business, with different sales people and different installers. This just makes sense."

Sound and Media Solutions sells equipment and services related to music systems as well as drive-through intercoms, public address systems and patient/nurse communications.

In addition to Nikki Johnson, the new SMS office is staffed with six other experienced Custom employees.

After its humble beginnings in Leigh Johnson's basement, Custom Alarm has grown to employ more than 70 people at its Rochester and Winona locations.

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