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January 18, 2008

Mayo Express Care = Jan. 28 opening

Eat some chicken wings, buy the latest video game and have a strep test done.

And do it all on Sunday afternoon.

Convenience and medical treatment are increasingly being linked together as hospitals around the country open retail centers to provide minor medical treatment for things like an ear infection, strep throat or pink eye.
Mayo Clinic’s first such walk-in clinic – Mayo Express Care – will open its doors on Jan. 28 in Rochester’s Northwest Plaza shopping center by GameStop and near Buffalo Wild Wings.

“This is particularly for types of condition that would not send you to the emergency room, but you don’t want to wait to be treated,” says Mayo Clinic Spokesman Adam Brase.

Express Care will be open from 8 a.m. to 8 p.m. Monday through Friday and 9 a.m. to 5 p.m. on the weekends.

“It is all about convenience,” said Brase. “We think there is a real opportunity to meet the needs of patients, particularly on Sunday.”

It will be staffed solely by nurse practitioners. A price list on the wall, similar to ones in oil change shops, shows most treatments or tests cost $49.

For Mayo Clinic employees, such care is covered by insurance. That means an employee who parks and catches the Mayo Clinic shuttle from the shopping center parking lot will be able to stroll in after work to have bronchitis treated without paying a fee out of pocket.

Mayo Clinic is not the first hospital even in Rochester to offer this type of walk-in clinic.

Olmsted Medical Center has two FastCare Clinics in operation in Rochester’s two ShopKo stores. The Jay Clinic, an independent center, opened first in Rochester as a stand-alone office on 19th Street Northwest.

Nationwide, hospitals and private companies are rapidly opening similar clinics. As of this month, more than 800 such clinics are treating patients across the country, according to data from the industry group called the Convenient Care Association.
The nonprofit group states the trend started only in 2000, when QuickMedx began opening clinics in the Twin Cities.

While this Mayo Clinic’s first Express Care Clinic, it will probably not be the last. Another one is being planned for south Rochester.

How many are the clinic planning on opening in the region?

“We are just starting with this one. Maybe there will be others in the future,” said Brase. We’ll get this one open and then go from there.


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"That means an employee who parks and catches the Mayo Clinic shuttle from the shopping center parking lot will be able to stroll in after work to have bronchitis treated without paying a fee out of pocket."

I'd rather someone with bronchitis went for treatment *before* going to work--a few days later! ;-)

Jiffy Lube for healthcare. I'm surprised Mayo lent its name to this enterprise. Again, nothing wrong with the delivery model, but it hardly fits the world's concept of Mayo, the place of last resort and world class care.

This clinic will provide 1st class Mayo Care. It is the 2nd Clinic of this type within the Mayo/Mayo Health System. Try it out before you judge it.

I think Krista's point, which I tend to agree with, is that when you think of "*THE* Mayo Clinic", you think of weird and unique once in a dozen years illnesses, the kinds of things that stump the doctors everwhere else. You think of episodes of "House". You don't think of the run of the mill boring runny noses or getting an 'ear wash'.

I'm pretty sure people realize that there are regular people living in Rochester who visit Mayo for their regular visits. It makes complete sense to me that they would have this option for local residents.

What a joke! The place doesn't look inviting like the other walk in clinic's in town. (I've tried both OMC walk in clinic and Target Clinic. They seem to be ahead of their game) For the "Menu" on the wall at Mayo Express Care: Are we at McDonald's? I'll take a #2 with no onions and a chocolate shake! :-) Mayo could have made the place more hip like their competitors. That's what retail clinics are all about, being hip and AHEAD of our time. Good Luck to Mayo; a monopoly for this city. *Thumbs up* ;-)

fromupnorth: Actually, I think you'd be surprised by the reactions. When I mentioned to my team that I would be missing a meeting to take my wife in to Mayo for a doctor's appointment they all freaked out that something was horribly wrong. These are very well educated engineers spread around the country. The simple concept that Mayo does simple routine every day procedures is something that outside of the area, most people just don't get.

cabbey, being well educated has nothing to do with common sense. I have to wonder if you were taking your wife to an appointment at say Olmsted, would you have mentioned where you were taking her or would you have just said "the doctor". I have to wonder how many people coming here to visit Mayo would actually even be aware there was Express Care.

"Mayo could have made the place more hip like their competitors."

And this has what to do with good care? If it has easy parking, is clean, and get's you in and out in under 30 minutes, then who needs "hip".

Of course at my age, I probably don't know "hip"--in my day hip was strobe lights and a lot of burning incense...

Sounds like a good idea to me.
Convenient location, no appointment needed, resonable rates, and I understand they have access to a patients Mayo medical records.
Another option for minor aches and pains.

Just call it what it is, the previously shutdown Mayo Urgent Care center just away from downtown.
I'd still rather see a doctor even just a resident for some things instead of a nurse practitioner.
Even Target at least has Physician assistants that have more training/knowledge then nurse practioners.

Monco: are you sure about that? Maybe Minnesota has changed its laws, but at one time NPs had much more independence that did PAs--especially when it came to writing 'scripts. I do know that I would trust a well-trained and experienced PA or NP over a first year resident.

The NP and PA are trained to see patients in a similar manner. All of us are Board Certified. Target also uses NP's in their Clinics.

Express Care is faster than Jiffy Lube. Three minutes to be exact and a "nothing is wrong with you". By the way... ended up in the ER, yes something was wrong with me.

i think they should have MD's there not a nurse with half the education!!!

The express care center is for treating super common things like Strep, not diagnosing Creutzfeldt-Jakob disease. In my opinion a nurse-practioner is plenty qualified for that.

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