Here's a blog post by an Illinois woman who has some issues with Mayo's appointment office:
Alas, the Mayo Clinic is apparently too cool to do things like re-schedule appointments. And, while it is true that the woman on the other end of the phone sounded like the type of person I could vent to over a cup of coffee, when she broke the news to me that they currently did not have any openings at all, her sweet voice didn’t make me hate her any less.
How is that even possible? How does a huge hospital like the Mayo Clinic not have any openings? At all? As in zero openings?